Mental Health First Aid

One Day

Being a Mental Health First Aider means making it safe to have a conversation about mental health, starting the conversation and then handing over to mental health professionals if needed. 

It does not set out to develop counselling or mental health therapy skills.  The job of a mental health first aider is to get people in need to get the right mental health support and expertise.

The focus of this workshop is on practical communication skills used to start and have a conversation about mental health that leads to the right expert mental health support being sought for those that need it. 

Purpose:

Create a whole organisation culture and environment where it is safe to discuss mental health

 Support people who need it, to get access to the right mental health support & expertise

 ·         Listening Skills

·         Emotional Intelligence

·         Te Whare Tapa Wha (Maori mental health perspective)

·         Having safe mental health discussions

·         Depression / anxiety Indicators

·         Resilience

·         Suicide Indicators and safe conversations

·         Creating and maintaining a safe culture

·         Respect – Prevent and respond to bullying and harassment

·         Taking it back

·         Referral options

Respectful Workplaces

Bullying and Harassment - Prevention and Response

Half Day

Employers have a legal obligation to make sure that their workers are healthy and safe at work. This includes managing bullying & harassment.

This half day workshop provides the skills to create a respectful workplace culture based on your organisation values and code of conduct (CoC). 

The focus of the training is both on prevention of, and response to, bullying and harassment.  The first part of the workshop helps participants identify, encourage and celebrate respectful behaviour.  The second part develops techniques to call out unacceptable behaviour and create a culture where it’s safe to do so.

Because this workshop is focused on changing the culture of an organisation we recommend engaging with your leadership team first, followed by the wider organisation.  The outcome for the organisation is a healthy and safe workplace that fosters an enduring, respectful and inclusive culture.

As a result of this workshop, participants will be able to:

·       Promote, celebrate and encourage respectful behaviour in the workplace based on your values & CoC

·       Describe what is, and what is not, bullying / harassment

·       Seek feedback on their own behaviour

·       Respectfully call out unacceptable behaviours

·       Overcome barriers to calling out behaviour

·       Recognise and manage their own biases

·       Understand the causes of bullying and harassing behaviour

·       Help people get support to change their behaviour

·       Know support options for people experiencing unacceptable behaviour

·       Know how to access formal complaint processes

Leading Through Change

Half Day

The change module is focused on helping people move through psychological responses to change.  Leaders learn how to plan for and facilitate a range of psychological responses to change.

·         Listening

·         Change and transition

·         Consultation and decision making

·         Communicating change

·         Attention density

·         Time adoption curve

·         Fear response

·         Appreciative Inquiry

Facilitation Skills

Meetings can dominate our working life.  They can be invigorating, satisfying and highly productive.  They can also be tedious, unfocused and a waste of time.  The difference depends on good structure and skilled facilitation.  In this one-day workshop you’ll learn how to make sure that all meetings are productive and enjoyable.

·         Purpose

·         Agenda

·         Membership

·         Agreed Procedures

·         Group Decision Making

·         Consensus Building

·         Ground Rules

·         Managing Disruptive Behaviour

Presentation Skills

One Day

This workshop gives you the practical skills to put together a great presentation structure and deliver it with flair and creativity.

·         Audience Analysis

·         Presentation Structure

·         Presentation Media

·         Room Layout

·         Physical Style

·         Creativity and Metaphor

·         Managing Nerves

Train the Trainer

Two Days

The Train the Trainer workshop will help you make your training engaging and effective.  It is designed for anyone who delivers training as part of their role.

• Learning Outcomes

• Psycho Geometric Learning Styles

• Sensory Learning Styles

• Stages of Learning

• The Experiential Learning Cycle

• Effective Debriefing

• The Daily biological Cycle

• Room Layout

• Presentation Style

• Presentation Media

• Managing Nerves

• Creativity and Metaphor

• The Facilitation Role

• Behavioural Ground Rules

• Intervention / Behaviour Management

• Training Evaluation

Negotiation Skills

Half Day

Based on the timeless ’Getting to Yes’ negotiation framework from Fisher and Ury, we can provide a practical half day workshop for your team.

• Negotiation Styles

• Clean Sheet Negotiation Principles

• Relationship Based Negotiation

• Co Negotiators

• Negotiation Structure

• Ground Rules

• Facilitating Negotiation

Working Across Cultures

Half Day

This workshop is designed for people who work with customers or team members from other cultures. The principles in this workshop can be applied when working with people from a wide range of cultures.

You’ll gain an understanding on how our cultural core values and customs can lead to very different behaviours. We help you become aware of any biases (conscious or unconscious) that can affect your reaction to others.

·         Customary Behaviours

·         Cultural Foundations

·         Values and Behaviours

·         Cultural Context

·         Four stages of culture shock

·         Managing Bias - Unconscious and conscious

·         Listening

·         Emotional Intelligence